Asia Pacific

Allied Telesis Product Warranties

Allied Telesis offers protection for your purchase with a variety of new product warranties.

Enterprise Products

Five Year Warranty (See below)

Network Service Provider Products

One Year Warranty (See below)

Register Your Product

Please check your product documentation to see which Allied Telesis warranty applies to your purchase, and register for your warranty today.

Net.Cover

At Allied Telesis we realise many of our customers want to take additional precautions to safeguard the integrity of networked data, ensure network up time, maximise end-user productivity while protecting their original investment well into the future. Net.Cover is a flexible set of services and support programs that can be tailored to meet the needs of a wide range of customers. These Service Programs provide comprehensive coverage for your purchase, including advanced hardware replacement and access to free telephone support.

Advantages

  • 8 x 5 Phone Support
  • Priority Queuing and Escalation
  • Same Day Shipment of Replacement Product*
  • Software Updates
  • Online Solutions – Allied Telesis Self Help Service Centre
  • Configuration Assessment
  • No Out of Warranty Expenses

* Does not guarantee NBD replacement

For further information regarding Net.Cover, or to obtain a quote email Net.Cover-APAC@alliedtelesis.com.


Allied Telesis Product Warranty

Allied Telesis offers protection for your purchase with our Assured Lifetime Warranty (effective July 1st, 2014) for all products purchased from Allied Telesis or an authorised Allied Telesis distributor.

To obtain access to software updates, customers require a current service contract that provides access to Software Support. For more information about service contracts, please click here or contact your local Allied Telesis representative.

Register Your Product

 

Allied Telesis Assured Warranty (effective across APAC exc. ANZ from July 1st, 2010)

Allied Telesis, Inc. warrants solely to the end user purchaser ("Purchaser") that the Allied Telesis hardware product(s) ("Product") purchased from Allied Telesis or its authorized distributors will be free from defects in materials and workmanship for a period of up to five (5) years for Products1 from the date the Purchaser buys such Product.

Terms and Conditions

1 iMAP and iMG products ship with a maximum 1 (one) years warranty, unless extended warranties are purchased. For products eligible for 5 year warranty period, click here.
2 Products resold by Allied Telesis, under their own brand label, are subject to the warranty conditions of the original manufacturer.

Support

24/7 Online Support

Our interactive support center is your direct link to answers you need. Search our knowledge base, check support tickets, and contact Allied Telesis technical experts.

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Documentation